Areas of Expertise  /  Quality Systems

QMS Design & Improvement

We design, fix, and help run quality management systems for GxP-regulated companies. A QMS can look fine in daily use and still come apart when an investigator starts pulling CAPA records. We build CAPA, deviation, and document control processes that hold up when that happens.

What We Do

What this covers

  • QMS assessment, design, and improvement

    We compare your QMS against what FDA and ICH expect. Then we write or rework the procedures and records where it falls short.

  • CAPA management

    Investigations that find the real root cause, corrective actions that address it, and effectiveness checks that show whether they worked.

  • Deviation and quality event handling

    Deviations, nonconformances, and complaints that get assessed for risk and closed on time instead of piling up.

  • Document control and change management

    Procedures and records that are current, approved, and easy to find when an investigator asks for them.

  • Keeping it working under scrutiny

    Keeping the QMS running through audits and warning letter responses. Some of our consultants have also worked under consent decrees.

Common Scenarios

Situations we see

CDMO Quality System Build

A CDMO is adding clients faster than its quality system can absorb them. It needs a contract Quality Systems Manager who has run a multi-client GMP operation.

Cell & Gene Therapy Scale-Up

A biotech is moving from clinical to commercial manufacturing. It needs a validation lead who has worked in biologics GMP production before.

FDA Warning Letter Response

A drug manufacturer has received a warning letter and committed to a remediation schedule. It needs a compliance lead and a CSV specialist to meet those dates.

How We Engage

Two ways to work with us

Consulting & Project Support

A defined quality systems project with milestones. Examples are a QMS assessment, a CAPA overhaul, or a new document control system.

About consulting projects →

Specialized Staffing

A quality systems manager or consultant who joins your team for a project or an interim role.

About specialized staffing →

Related Expertise

Related areas

View all areas of expertise →  ·  Regulation & Standard Library →

Need help with QMS Design & Improvement?

Share your situation and the systems involved, and we will outline how we would approach it.